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What’s included in a full detailing service?
Our full detail includes both interior and exterior services. On the outside, we provide a hand wash, wheel and tire deep cleaning, ceramic sealant for paint protection, and streak-free glass polish. Inside, we vacuum all carpets and seats, steam clean surfaces and fabrics, apply UV protection to trim, and leave your cabin fresh, sanitized, and like new.
What is car detailing, and why is it important?
Car detailing is a deep-cleaning and restoration process that goes beyond regular car washing. It helps protect your paint, preserve your interior, and maintain your car’s value by thoroughly cleaning, sanitizing, and sealing every part of your vehicle.
How long does a full car detailing service take?
Depending on the vehicle size and condition, a full detail takes about 2 to 4 hours. Larger vehicles or those needing extras (like pet hair removal or engine bay cleaning) may take slightly longer.
What’s the difference between a basic car wash and detailing?
A standard car wash offers a quick clean — often missing hidden areas, using generic soaps, and leaving no long-term protection. Detailing includes professional-grade cleaning tools, steam sanitization, and paint-safe products. It’s done by hand with attention to every crevice, not just the surface.
Do you use eco-friendly cleaning products?
Yes. We use biodegradable, pH-balanced products that are safe for your vehicle and the environment. They clean effectively without damaging your paint, plastics, or upholstery.
Can you remove scratches and swirl marks?
Yes. Our paint correction service safely polishes out swirl marks and light scratches using professional tools and techniques. It significantly improves paint clarity and shine. For deeper scratches, we offer tailored solutions depending on severity.
How long does wax or sealant protection last?
Our ceramic sealant typically lasts 3 to 6 months. Longevity depends on your driving habits, exposure to the elements, and how often the vehicle is washed. We also offer longer-term ceramic coatings for added durability.
Can you remove pet hair, stains, or odors?
Yes. We use high-powered vacuums, steam, and fabric-safe products to eliminate pet hair, tough stains, and unwanted odors — especially useful for families, pet owners, or rideshare drivers.
Do you clean hard-to-reach areas like vents, door jambs, or under the seats?
Absolutely. Our detailing process is thorough — we clean air vents, seat rails, under mats, door jambs, cup holders, and every overlooked spot most car washes miss.
Can I book an appointment online?
Yes — you can book through our website anytime. Just select your service, choose a time, and receive instant confirmation. We also send reminders so you’re always in the loop.
What payment methods do you accept?
We accept all major debit and credit cards, Interac e-transfer, and cash. Payment links can be sent digitally for added convenience.
Do I pay before or after the service?
You pay after the service is complete and you're fully satisfied. No upfront payment is required unless a deposit is needed for large or custom jobs.
Can I reschedule or cancel my booking?
Yes — you can reschedule or cancel up to 24 hours before your appointment at no cost. For last-minute cancellations, please contact us directly.
Do you offer membership or subscription plans?
Yes. We offer maintenance plans that include 2 or 4 full details per year at a discounted rate. It's perfect for customers who want to keep their car spotless year-round without the hassle of rebooking every time.
Is there a refund policy if I’m not satisfied?
We stand behind our work. If you’re not satisfied with the result, we’ll return to fix the issue or it's on us. Your satisfaction is our guarantee.
Are there any discounts for fleet or corporate accounts?
Yes — we provide custom pricing for fleet vehicles and business accounts. Whether it’s company cars, delivery vans, or rideshare fleets, reach out and we’ll build a tailored solution for your needs.
I had a great experience! How can I share it with others?
We’d love that! You can leave a review directly on
Google
, or share your results on Instagram and tag us. It helps other car owners discover a service they can trust — and it means the world to our team.
Where can I see other customer reviews?
You can view real customer reviews on our [
Google Business page
], as well as on our website. We proudly showcase the experiences of our happy clients because we believe the best proof comes from real results.
Can I leave a review even if I didn’t purchase a service?
Yes — if you had a positive experience during an initial interaction, consultation, or simply learned from others’ results, you're welcome to leave a review. In fact, you'll receive
$10 off your first service
as a thank-you. And if you ever change your mind, you're free to update your review later.
Do you offer any referral rewards?
Absolutely. When you refer a friend,
both you and your referral get 10% off
your next booking. Just make sure they mention your name when they book.
I had a great experience! How can I share it with others?
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Do you offer incentives for leaving a review?
Yes — customers who leave a Google review after their service receive
$10 off their next detail
as a thank-you. It’s our way of showing appreciation for your support.
Do you respond to customer reviews?
Yes. We respond to all reviews — positive and negative — with care and transparency. Every comment is appreciated and taken seriously.
How do you handle negative reviews?
We always aim to make things right. If something didn’t meet your expectations, we’ll reach out personally to resolve the issue. Your satisfaction is our top priority, and we view every review as an opportunity to grow.
Do you operate in my area?
Yes. We serve the Greater Toronto Area, including Toronto, North York, Richmond Hill, Markham, Mississauga, Vaughan, Thornhill, Etobicoke, Aurora, Newmarket, Pickering, Ajax, Oakville, King City, and Scarborough.
Do you offer interior cleaning as well?
Absolutely. Our interior detailing includes full vacuuming, steam cleaning of seats and carpets, deep wipe-down of all surfaces and crevices, glass cleaning, and UV protection for your dashboard and trims. It’s a full reset for your cabin.
Are your products safe for children and pets?
Yes. All of our cleaning products are eco-friendly, biodegradable, and safe for families — including children and pets. We also use high-temperature steam for sanitizing interiors without chemicals.
Is your car wash safe for all vehicle types?
Yes — we use professional-grade, pH-balanced products and tools that are safe for all vehicle types, including luxury cars, vintage models, and EVs. Our steam and hand-wash techniques are especially gentle on sensitive surfaces.
Is your car wash safe for all vehicle types?
Yes — we use professional-grade, pH-balanced products and tools that are safe for all vehicle types, including luxury cars, vintage models, and EVs. Our steam and hand-wash techniques are especially gentle on sensitive surfaces.
Who can I contact for further inquiries?
You can reach us via phone, email, or by filling out our contact form on the website. Whether you have a special request, want to book directly, or need help choosing a package, our team is here to assist.
Do you bring your own water and power?
We always come prepared with our own generator for electricity if needed, but
we still require access to a water line
to perform the service. If possible, we recommend providing both water and power for the most efficient setup — but if electricity isn’t available, we’ve got you covered.
Can I customize a package or request extra services?
Yes. You can add services like engine bay cleaning, headlight restoration, ceramic coating, or pet hair removal to any package. Just let us know during booking or in a quick message.
How often should I get my car detailed?
We recommend a full detail every 4 to 6 months for most drivers. If your vehicle is used frequently, parked outdoors, or carries kids or pets, you may want to consider a quarterly maintenance plan.
Do you offer mobile detailing in condos or underground parking lots?
Yes — as long as we have access and the building permits mobile service. Please check with your building manager or let us know during booking so we can plan accordingly.
Can I combine services for multiple vehicles?
Yes. If you’re booking for more than one car at the same address, we offer bundled pricing and discounts where applicable. It’s great for families, roommates, or business fleets.
Do you detail motorcycles or recreational vehicles?
We primarily focus on cars, trucks, and SUVs — but we’re happy to discuss RVs, motorcycles, or other specialty vehicles on a case-by-case basis. Just reach out for a quote.
Is tipping expected for detailing services?
Tipping is never required but always appreciated. If you're happy with the work, a tip goes a long way to show appreciation — and supports local technicians who take pride in their craft.
